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Frequently Asked Questions (F.A.Q.)

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Thu, 13/02/2014 - 11:58 - ClariPharm

Is payment secure?

All payments made via the online Claripharm™ boutique are secured by Ogone, a PCI DSS (Payment Card Industry – Data Security Standard) certified service provider which meets the highest standards in terms of payment processing. All data related to payments are encrypted using secure protocols and cannot be intercepted or exploited by any third party.


What is ClariGénération ?

It's the generation of women who choose to protect their intimate areas from the pain caused by sutures with ClaricareTM or to change the rules for their periods with ClaricupTM.

A generation who want to take on new behaviour patterns for increased well-being and improved intimate comfort in their daily lives.


What safety guarantees do Claripharm™ products benefit from?

At each development stage every effort is made to ensure the quality and safety of Claripharm™ products. They are produced in compliance with applicable regulatory requirements (Directive 93/42/EEC for medical devices, Regulation 1223/2009 and GMPs for cosmetic products) and applicable quality standards.

Our medical devices are CE marked.

Our cosmetic products are notified on the central European portal.


What is the complaints procedure following an order?

Any complaints following an Order must be made by downloading the form FR_V001 (click here) and by returning it duly completed via email to contact@claripharm.com or by post to the following address:


9, Rue des Croix Roses 

22400 Saint-Alban 


--> Need help?: contact Customer Services at contact@claripharm.com